Have you asked for quotes from various local contractors for a roof replacement but are confused about whom to sign? Asking questions is the best way to explore their expertise, policies, and work structure.
Educating yourself about crucial questions when hiring a contractor will ensure you don’t have to worry about your roof again.
Continue reading to find out the key information you need to know about their licenses, service warranty, expertise, and more. Here, we give you a low-down on the five questions to ask when looking for a roofing contractor.
Are they licensed, bonded, and insured?
Check whether your contractor is licensed, bonded, and insured. It should be the first question to ask a roofing contractor because they should have a:
- License to work in your state
- Bond to ensure you have someone to fall back to if there is a problem with your contractor
- Workmen’s insurance for any liability
What’ll be the new roof’s warranty?
You must question them about their expertise and material warranty. Roofing companies bring their materials, so ask them about their lifespan and warranty period. You may also want to know who will fulfill the contract in case of damage.
Who will be onsite to answer if I have questions?
You should also know whom to contact. Ask your contractor, “Who do I contact if there’s an issue during or after roof replacement?”
If a company takes out time to listen to your complaints and resolve them in time, they are worth hiring. Reach out to your dedicated On-Site Construction Manager or Sales Representative because talking to someone who is not a decision-maker will have you making several calls to get any issue resolved. Your DHI Roofing On-Site Construction Manager will have the authority to take care of any questions you have during your roof replacement, while your DHI Roofing Sales Representative will have the authority to take care of any questions after your roof replacement.
How long have they been in business?
Investing in roof replacement is expensive, so find out how long your contractor has been in business in your area. It becomes an even more important consideration if you’re hiring a relatively new company or if they provide service at unbelievably low prices.
That said, there can be good young companies in your area, but researching their services is essential before choosing one to take care of your roof. Even if they are relatively new, they should have some proof of customer satisfaction. The longevity of their history isn’t proof of a company’s service quality.
About DHI Roofing
DHI Roofing offers complete roofing, siding, and gutter services for residential and commercial customers in Missouri, Kansas, Nebraska, Colorado, and Iowa. Unlike other companies, we have a high-claim approval success rate with insurance and offer free inspection by a roofing professional. You can fill our contact form to know more.